Questions and Answers

When is the check in and check out?
The check in is possible from 14:00 of the arrival day. If you have a very late arrival we can provide to you. Please inform us the approximate arrival time in such cases. Check out must be carried out until 10:00 of the departure day.
How to find Villa Castello?
After booking, you will receive a guide to Villa Castello.
On the home page and under the "Contact" menu item the position on the map is marked.
Is there a coffee machine and a kettle?
Yes. There is a coffee machine for Nespresso capsules. You can purchase the capsules from us. In addition, a filter machine is also available. An electric kettle is also available.
Is a baby bed available?
A cot and a high chair can be provided to. Please specify this when making your reservation if you need something.
How far is it to the beach?
The nearest sandy beach of "Agios Panteleimonas" is about 500 m. The beach "Voulisma" or "Golden Beach", the one of the most beautiful beaches in Eastern Crete, is about 700m away. Both beaches are awarded with the "Blue Flag" of the Foundation for environmental education FEE. For more information see www.blueflag.org or www.blueflag.global.
How far away is the nearest Bakery?
The next Bakery is approx. 200m. The bakery is open daily until about 23:00.
How far away is the nearest supermarket?
The nearest supermarket is approx. 300m away. There are several supermarkets and minimarkets in Istron.
How far away is the nearest Tavern?
The next good tavern is about 300 m. There are several taverns in Istron, which are in walking distance.
How far away is the airport of Heraklion?
The nearest airport is Heraklion. The airport is about 69 km away. With a rental car or taxi, you need approx. 50 min. Also a journey by bus is possible which departs directly at the airport.
Where can I book a rental car?
All major and local car hire companies are stationed at the airport of Heraklion.
As a recommendation, you can visit the Web site of Magictours ( www.magictours.gr ). They deliver the car at the airport and also have a branch in Istron. Here, you will receive a small discount with the code "DAMI67". Just enter the code when ordering the car from Magictours in the body of the message.
Is a bus connection available nearby?
Yes. A bus stop is at about 400 m away. The modern, air-conditioned buses in one direction to Agios Nikolaos and Heraklion, and in the other direction to Sitia and Ierapetra. The bus schedule can be seen here.
What major cities are nearby?
The next bigger city is Agios of Nikolaos, about 11 km from Istron. Ierapetra, the most southern city of Europe, is on the South coast and about 25 km away.